Controller Info
Entity
Shantha Motors
Address
51 Main Street, Mawanella, Sri Lanka
Contact
Phone
+94 77 410 5627
Opening Hours
Monday – Saturday: 9:00am – 6:00pm | Sunday: 9:00am – 5:00pm | Poya Days: Closed
01. Information We Collect
Provided by You
- Name & Contact info
- Delivery addresses
- Account credentials
Payments
- Secure payment token
- Billing history
- Transaction status
Automatic
- IP & Location data
- Browser information
- Cookie identifiers
Payment Security
All online card payments (Visa / Mastercard) are processed securely by Genie Business by Dialog, our card payment provider. We never see or store your full card numbers or CVV codes.
02. How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Order Fulfilment & Delivery | Contractual necessity |
| Order Notifications & Courier Tracking Alerts | Contractual necessity |
| Customer Support & Warranty Claims | Legitimate interest |
| Fraud Prevention & Transaction Security | Legitimate interest |
| Store Experience & Service Improvement | Legitimate interest |
| Marketing & Promotional Offers (Optional) | Your Explicit Consent |
Marketing Consent & No Spam:
Marketing messages (special discounts, seasonal promotions, or new arrivals) are strictly optional. We only send promotional communications if you have explicitly opted in. You can withdraw your consent at any time by contacting us or clicking unsubscribe, and this will not affect your orders. We never sell or rent your personal data to third parties.
04. Your Rights
Under the Sri Lanka Personal Data Protection Act No. 9 of 2022 (PDPA) you have the following rights over your personal data:
How to exercise your rights:
Email us at [email protected] or call +94 77 410 5627 with your request. We will verify your identity and respond within 30 calendar days, free of charge.
Retention
Order records are kept for up to 7 years for tax and accounting purposes.