Controller Info
Entity
Shantha Motors
Address
No 51, Courts Road, Mawanella, Sri Lanka
Contact
Phone
+94 77 410 5627
Opening Hours
Monday – Saturday: 8:00am – 6:00pm | Sunday: 8:00am – 5:00pm | Poya Days: Closed
01. Information We Collect
Provided by You
- Name & Contact info
- Delivery addresses
- Account credentials
Payments
- Secure payment token
- Billing history
- Transaction status
Automatic
- IP & Location data
- Browser information
- Cookie identifiers
Payment Security
All online card payments are securely processed by Dialog Pay (Genie Business by Dialog Axiata PLC) PCI-DSS compliant servers. We never see or store your full card numbers or CVV codes.
02. How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Order fulfilment & Delivery | Contractual necessity |
| Order Notifications & Courier Tracking Alerts | Contractual necessity |
| Customer Support & Warranty Claims | Legitimate interest |
| Fraud Prevention & Transaction Security | Legitimate interest |
| Store Experience & Service Improvement | Legitimate interest |
| Marketing & Promotional Offers (Optional) | Your Explicit Consent |
Marketing Consent & Zero-Spam Guarantee:
Marketing messages (special discounts, seasonal promotions, or new arrivals) are strictly optional. We only send promotional communications if you have explicitly opted in. You can withdraw your consent at any time by contacting support or clicking unsubscribe, with zero effect on your orders. We never sell or rent your personal data to third parties.
04. Your Rights (PDPA & GDPR Compliant)
Under the Sri Lanka Personal Data Protection Act No. 9 of 2022 (PDPA) and international data protection standards, you have full control over your personal data:
How to exercise your rights:
Email our Data Protection Officer at [email protected] or call +94 77 410 5627 with your request. We will verify and resolve your request within 30 calendar days at no cost to you.
Retention
Data kept up to 7 years for compliance.